Privacy Policy - Liberty Security USA

Liberty Security USA Privacy Policy

Our Privacy Mission

We are sensitive to the private nature of the information you, our service providers, partners, end-users and prospective end-user customers provide to us. Our Privacy Policy is designed to maximize your ability to protect your personal, private data while at the same time allowing us to provide you with the best interactive security, home automation and video services possible. This Privacy Policy states our privacy practices for your use of (i) this website and any mobile sites or applications operated by Liberty Security USA (a division of BSI.) (the “User Interfaces”); and (ii) any combination of products and services we provide or which can be purchased or accessed via any User Interface (the “Services”). Please read the Privacy Policy carefully.

Information Collection and Use

Liberty Security USA (a division of BSI.) collects and stores certain information from or about you that can be used to uniquely contact, identify, or locate you (“Personal Information”). When using the User Interfaces, you may provide us with Personal Information including, but not limited to, your name, home or business address, phone number, email address, payment information, location, or zip code. When you use our Services, you may provide us with certain additional information (e.g., unit description, home or business size, home or business system configuration, sensor names, appliances or other devices monitored by Liberty Security USA (a division of BSI.), account information, schedule, mode, automation settings, and device settings) in order for us to personalize your Services. Liberty Security USA (a division of BSI.) may also receive Personal Information that you have provided to our partners, including emergency contact information and user profile information, to enable Liberty Security USA (a division of BSI.) to provide our Services.

Liberty Security USA (a division of BSI.) may collect information regarding your use of the Liberty Security USA (a division of BSI.) User Interfaces and Services, including but not limited to: performance of any security or other device monitored by Liberty Security USA (a division of BSI.), electrical usage or consumption, heating and cooling information, light or other fixture settings, and usage and alert logs. We receive this type of information from your devices that are monitored or controlled by Liberty Security USA (a division of BSI.) and your computer or other electronic device through which you may access, browse, download, receive, or otherwise use the Liberty Security USA (a division of BSI.) User Interfaces or Services (each a “Personal Device”), and we may also receive and collect such information from third parties.

Location-based Information

Some features of our Services, such as location-activated arming reminders, thermostat adjustments, vehicle diagnostics, and other location-based Services (collectively, “GeoServices”), use location information. Before GeoServices information can be used, you must first opt-in to activate these Services. If you enable these features, we will automatically collect and store location information from your Personal Device or vehicle you designate which is capable of producing location data (e.g., mobile device, GPS device, or vehicle). This location information may include your current location or places you have recently visited. We also may aggregate this information, but this information will only be used for Liberty Security USA (a division of BSI.) internal purposes and to provide information requested by you. If you do not wish for us to collect and store this information, do not enable these features.

Video and Audio Data

When you subscribe to Liberty Security USA (a division of BSI.) video monitoring or video monitoring add-on Services such as the Visual Verification services, use a connected doorbell, camera, image sensor, or other connected device or wearable or subscribe to two-way voice, you may enable us, our service providers, or your Central Station, to record, store, view and process video and/or audio recordings from your monitoring equipment. This may include capturing and sending to you portions of this data as part of a notification or analyzing the data to identify motion or other events. We may process information from your monitoring equipment so that we can send you alerts. In addition, if you have the recording features enabled, we will capture, process and store video and audio data recordings from your device and you may be able to access those recordings.

Data protection and privacy laws in your country may impose certain responsibilities on you and your use of security cameras, connected doorbells and other devices with recording capabilities. You, not Liberty Security USA (a division of BSI.), are responsible for ensuring that you comply with any applicable laws. For example, you may need to display a notice that alerts visitors to your home or business that they may be recorded using security cameras and other devices with recording capabilities. Liberty Security USA (a division of BSI.) takes no responsibility for your compliance with these laws.

Information Sharing

Liberty Security USA (a division of BSI.) will not disclose your Personal Information to any other entity except:

as is necessary to provide the Liberty Security User Interfaces and Services to you;
to your service provider (also referred to as your Liberty Security Dealer), the company through which you subscribed to our Services;
to the central station selected by your service provider to receive alarm signals and coordinate emergency response;
when you have opted in to share the information;
when we need to share the information with an entity who works on our behalf to provide the Services (these entities do not have any right to use the Personal Information we provide to them beyond what is necessary to assist us);
if you are an existing customer, to promote additional Smarter Security Systems (a division of BSI) -supported products and Services to you, either directly or through a third party;
as necessary in connection with other business purposes; and
as it is otherwise necessary to disclose as required or permitted by law.

In addition, we may disclose your information when the information has been converted to a form that cannot be used to identify you. It may also be necessary for us to disclose your Personal Information in case of a merger or combination with, or acquisition of a portion of our business by, another company or entity, in which case Personal Information collected by Liberty Security USA (a division of BSI.) would be expected to be one of the transferred business assets.

Information Protection

Liberty Security USA (a division of BSI.) has security measures in place to protect against the loss, misuse, and alteration of your Personal Information. For example, we protect your information through a unique username and password, and we protect certain sensitive communications with our website through server authentication and secure connections. However, no method of data transmission is completely secure.

Right to Access, Correct and Delete Personal Information

You may view, update, or delete your Personal Information at any time by following the links at www.Battikha Security.ca to your profile and address book pages. These changes will be immediately made to our records. If you wish to stop notifications, you may do so through the User Interfaces.

Customers of Smarter Security Systems Dealers (a division of BSI): Changes to your user profile on the Battikha Security User Interfaces may not automatically change the records of your Battikha Security Dealer. You should contact your Smarter Security Systems Dealer directly to make changes to its records.

Cookies and Web Beacons

We employ “cookie” technology and “web beacons” to help you move faster through the User Interfaces, to help improve the functionality of the User Interfaces, to collect information for advertising of our Services and to optimize your use of our User Interfaces. A cookie is a string of information sent by a User Interface and stored on your hard drive or temporarily in your Personal Device’s memory. A “web beacon” is an electronic image placed in the code of a web page. Our third-party service providers may employ cookies and web beacons to tailor Liberty Security USA’s (a division of BSI.) advertising to your interests, monitor the traffic patterns of users from one Liberty Security page to another or to improve site performance. We also use cookies to identify you on future visits to our site and to other sites. When you access the Liberty Security User Interfaces, we place a cookie on your computer. This allows the user interfaces to recognize you as you navigate through the User Interfaces. At your discretion, Liberty Security USA (a division of BSI.) may store and access cookies on your Personal Device to allow you to bypass the process of re-entering certain information each time you access the Liberty Security website. You can also delete cookies from your website browser at any time.

We may collect information relating to customer trends and patterns and use cookies and software tools to measure site usage and related information.

We may also permit third parties to place or modify cookies on your Personal Device on our behalf. The third parties can use these “tracking cookies” (also known as “third party cookies”) to determine if you have visited certain pages on our site or other sites and may use tracking cookies to present targeted advertisements to you as you visit other sites. These tracking cookies do not contain personally identifiable information (though they do identify the Personal Device that you use to visit the site) and you can configure your browser to reject tracking cookies.

If you access our Services or the User Interfaces through your Personal Device, we may automatically collect certain information about your Personal Device that could include usage information and statistics, an IP address, Personal Device type and model, browser type, Personal Device ID, domain names, access times, referring website addresses, Personal Device settings and history, and other information collected about your access of the User Interfaces or receipt of communications or notification from Liberty Security USA (a division of BSI.).

Third Party Websites

For your convenience, some hyperlinks may be posted on the Liberty Security USA (a division of BSI.) website that link to other websites not under Liberty Security USA’s (a division of BSI.) control. Liberty Security USA (a division of BSI.) is not responsible for, and this Privacy Policy does not apply to, the privacy practices of those sites or of any companies that Liberty Security USA (a division of BSI.) does not own or control. Liberty Security USA (a division of BSI.) does not endorse any of these websites or pages, the services or products described or offered on such sites or pages, or any of the content contained on those sites or pages. Liberty Security USA (a division of BSI.) encourages you to seek out and read the privacy policy of each website that you visit. In addition, should you happen to initiate a transaction on a website linked to the Liberty Security USA (a division of BSI.) website, even if you reached that site through the Liberty Security User Interfaces, the information that you submit to complete that transaction becomes subject to the privacy practices of the operator of that linked website. You should read that website’s privacy policies to understand how Personal Information that is collected about you is used and protected.

Utilizing our User Interfaces from Outside of the United States

If you are utilizing our User Interfaces from outside the United States, please be aware that your information may be transferred to, stored or processed in the United States, where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to protect your privacy. By using our Services, you understand and consent to the transfer of your information to our facilities in the United States and sharing of your information with the third parties described in this Privacy Policy.

Privacy Policy Changes

We may change this Policy at any time and from time to time. Any changes to this Policy will be posted on our User Interfaces. The most recent version of this Privacy Policy is reflected by the version date located below. This Privacy Policy is not intended to and does not create any contractual or other legal right in or on behalf of any party.

California and Delaware Do Not Track Disclosures

California and Delaware law require Liberty Security USA (a division of BSI.) to indicate whether it honors “Do Not Track” settings in your browser concerning targeted advertising. “Do Not Track” is a standard that is currently under development. As it is not yet finalized, Liberty Security USA (a division of BSI.) adheres to the standards set out in this Privacy Policy and does not monitor or follow any Do Not Track browser requests.

Contact Information

If you have any questions, concerns, or suggestions regarding this Privacy Policy, please contact us at:

specialpromotions@battikhasecurity.ca

Liberty Security’s Privacy Shield Privacy Notice

Websites and mobile sites to which this Privacy Shield Privacy Notice (“Notice”) applies are United States-based websites and are subject to United States law. Liberty Security USA (a division of BSI.) is certified under the Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, storage, transfer, use and other processing of consumer, customer, supplier and other Personal Data transferred from the European Union to the United States. Liberty Security USA (a division of BSI.) also maintains an affirmative commitment to the U.S.-Swiss Safe Harbor Framework and its principles with respect to Personal Data transferred from Switzerland to the United States, which will not be affected by Liberty Security’s participation in the Privacy Shield.

We at Liberty Security USA (a division of BSI.) respect your concerns about privacy and value the relationship we have with you. Liberty Security USA (a division of BSI.) complies with the Privacy Shield privacy principles, as set forth by the United States Department of Commerce, regarding the collection, use, transfer, retention and other processing of consumer, customer, supplier and other Personal Data (as defined below) transferred from the European Economic Area (“EEA”)¸ which includes the European Union, to the United States.

For purposes of this Notice, “Personal Data” means information that (i) is transferred from the EEA to the United States, (ii) is recorded in any form, (iii) is about, or relates to, an identified or identifiable customer, service provider or other individual, and (iv) can be linked to that customer, service provider or other individual. This Notice outlines our general policy and practices for implementing the Privacy Shield privacy principles for Personal Data.

Additionally, “consumer” as used in this Notice means any natural or legal person (to the extent a legal person is subject to a national data protection law in the EEA), but excludes any individual acting in his or her capacity as a former, current or prospective BSI employee, agent, consultant or contractor.

Privacy Shield Privacy Principles

Liberty Security’s practices regarding the collection, storage, transfer, use and other processing of Personal Data comply with the Privacy Shield principles of notice, choice, accountability for onward transfer, access, security, data integrity and purpose limitation, and recourse enforcement and liability.

Notice

We notify our customers and service providers located in the EEA about the purposes for which we collect and use Personal Data, the types of third parties to which we disclose the information, the choices customers and service providers have for limiting the use and disclosure of their information, and how to contact us about our practices concerning Personal Data.

When we receive Personal Data from our affiliates and service providers in the EEA, we will use and disclose such information in accordance with the notices provided by such entities and the choices made by the individuals to whom such Personal Data relates..

Purpose of Collection and Use of Personal Data

Liberty Security USA (a division of BSI.) collects certain Personal Data such as:

We do not collect sensitive Personal Data of customers or service providers, such as information about medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or other sensitive information as defined by the Privacy Shield Frameworks.

We use Personal Data of customers and service providers to:

provide you services and to respond to your requests
evaluate the quality of our products and services
communicate with you about our products, services and related issues
notify you of and administer offers and other promotions
for internal administrative and analytics purposes and to comply with our legal obligations, policies and procedures.

Choice

Liberty Security USA (a division of BSI.) may share Personal Data with its service providers, business partners and service providers and among Liberty Security’s subsidiaries and affiliates. With respect to Personal Data we may share with other third parties, we provide customers and service providers located in the EEA with an opportunity to opt-out of such sharing. Please email us at sales@libertysecurityusa.com if you would like to opt-out. We do not use Personal Data for purposes incompatible with the purposes for which the information was originally collected without notifying the relevant consumers, customers, suppliers and others of such uses and offering an opportunity to opt-out. Should you opt-out as described above, Liberty Security USA (a division of BSI.) may not be able to provide you with the services you have requested or access certain features of your system.

In addition, we may disclose Personal Data without offering individuals an opportunity to opt-out (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials based on an enforceable government request or as may be required under applicable law, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.

Liberty Security USA (a division of BSI.) also reserves the right to transfer Personal Data in the event that we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation). Should such a sale or transfer occur, Liberty Security USA (a division of BSI.) will use reasonable efforts to direct the transferee to use Personal Data in a manner that is consistent with this Notice. Following such a sale or transfer, consumers may contact the entity to which Liberty Security USA (a division of BSI.) transferred their Personal Data with any inquiries concerning the processing of that information.

Accountability for Onward Transfer of Personal Data

We may share Personal Data with service providers we have retained to perform services on our behalf. We require service providers to whom we disclose Personal Data and who are not subject to laws based on the European Union Data Protection Directive or the data protection laws of Canada (i.e., the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws), as applicable, to either (i) subscribe to the Privacy Shield principles or (ii) contractually agree to provide at least the same level of protection for Personal Data as is required by the relevant Privacy Shield principles. If the third party does not comply with its privacy obligations, Liberty Security USA (a division of BSI.) will take commercially reasonable steps to prevent or stop the use or disclosure of Personal Data. If a third-party service provider providing services on Liberty Security’s behalf processes Personal Data from the EEA in a manner inconsistent with the Privacy Shield Principles, Liberty Security USA (a division of BSI.) will be liable unless we can prove that we are not responsible for the event giving rise to the damages.

Access to Personal Data

Liberty Security USA (a division of BSI.) provides consumers, customers, suppliers and others with confirmation of whether or not Liberty Security USA (a division of BSI.) is processing personal data relating to them and reasonable access to Personal Data maintained about them. We also provide a reasonable opportunity to correct, amend or delete that information where it is inaccurate. We may limit or deny access to Personal Data where providing such access is unreasonably burdensome or expensive under the circumstances, or as otherwise permitted by the Privacy Shield principles. To obtain access to Personal Data, consumers, customers, suppliers and others may contact Liberty Security USA (a division of BSI.) as specified in the “How to Contact Us” section of this Policy.

Security

Liberty Security USA (a division of BSI.) maintains reasonable and appropriate administrative, technical and physical safeguards to protect Personal Data from loss, misuse and unauthorized access, disclosure, alteration and destruction.

Data Integrity and Purpose Limitation

Liberty Security USA (a division of BSI.) takes reasonable steps to ensure that Personal Data collected by Liberty Security USA (a division of BSI.) is relevant for the purposes for which it is to be used and that the information is reliable for its intended use and is accurate, complete and current. We depend on our consumers, customers, suppliers and others to update or correct their Personal Data whenever necessary.

Recourse, Enforcement and Liability

Liberty Security USA (a division of BSI.) has established procedures for periodically verifying implementation of and compliance with the Privacy Shield principles. We conduct an annual self-assessment of our practices with respect to Personal Data to verify that representations we make about our Personal Data privacy practices are true and that related privacy policies have been implemented as represented.

How to Contact Us

Please address any questions or concerns regarding our Privacy Shield Privacy Policy or our practices concerning Personal Data by contacting us through email at:

specialpromotions@battikhasecurity.ca

Amendment

The Liberty Security Privacy Shield Privacy Notice may be amended from time to time in compliance with the requirements of the Privacy Shield principles. Appropriate notice will be given concerning such amendments.

This Privacy Shield Privacy Notice was last updated and posted on April 28, 2017.

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